1 week delivery guarantee applies only to shipments within the continental United States (Hawaii and Alaska are excluded from the guarantee). 1 week delivery guarantee is calculated based upon a 10:00am PST order cut-off. All orders placed after 10:00am are considered placed the following day for calculation purposes. For example, an order placed on the 1st of the month at 10:30am would be guaranteed to arrive on the 8th of the month and an order placed at 9:30am on the 1st of the month would be guaranteed to arrive on the 7th of the month.
Quick Delivery program only applies to standard lamping and product configurations.
Refund guarantee is capped at the lesser of $100 or 25% of the order amount
If your product happens to be on back-order we will notify you of the back order status and remove the Quick Delivery charges from your order. On all back-order items you will have the opportunity to cancel or change your order as long as you notify us prior to shipment.